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6 December 2023
7 December 2023
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Careers

Careers

If you have what it takes to be a world-class host, we welcome you to apply for the following position(s):

Housekeeping Supervisor / Assistant Housekeeping Supervisor

JOB RESPONSIBILITIES

  • Assist the Executive Housekeeper or Assistant Housekeeper in day-to-day housekeeping issues
  • Supervise the implementation of all housekeeping related standards and procedures
  • Conduct departmental training and perform administrative work
  • Monitor and supervise Room Attendants’ work
  • Responsible for room allocations, room inspection and prioritize arrival rooms
  • Handle hotel guest telephone request
  • Check VIP rooms where special treatment should be given
  • Offer the personalize service to the VIP guests
  • Liaise with Front Office and Engineering Department for guest and hotel requirements

 

REQUIREMENT

  • Minimum 2 years’ working experience in supervisory level in hotel housekeeping
  • With service spirit and willing to go for the extra mile
  • Detail-oriented and well organized
  • Presentable, outgoing with good interpersonal and communication skills
  • Familiar with usual hotel systems and software
  • Good command in written and spoken English and Chinese

Candidate with less experience will be considered as Assistant Housekeeping Supervisor

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Senior / Room Attendant

JOB RESPONSIBILITIES

  • Make up room according to hotel standard
  • Attend guest’s request, inquires and complaints

REQUIREMENTS

  • Minimum 1 year working experience in housekeeping department
  • Have basic skill in room cleaning in hotel
  • Great team player and willing to serve people
  • Enjoy working in a dynamic, creative and home sweet home environment
  • Shift duties is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Senior / Front Desk Agent

JOB RESPONSIBILITIES

  • Greet all guests at all times in a friendly and helpful manner
  • Perform check in, check out and room change procedures
  • Do everything possible to ensure the guests depart the hotel with a positive impression on hotel service
  • Demonstrate a thorough knowledge of hotel information including but not limited to, room categories, room rates, packages, promotions, local events and other general product knowledge so as to fully satisfy guest’s inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

REQUIREMENTS

  • Diploma or above in Hotel Management or equivalent
  • Two-year experience in guest / customer service, or an equivalent combination of education and experience
  • Good command of written and spoken English, Chinese and/or other foreign languages would be an advantage
  • Comprehensive knowledge about tourist attractions
  • Willing to go the extra mile and has a real passion in hospitality
  • Shift duty is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

 

Apply Now
Valet Driver

JOB RESPONSIBILITIES

  • Drive guest to and from designated destinations such as Hong Kong International Airport by our hotel vechicles
  • Assist guests and patrons of the hotel with safely parking and retrieving of their vehicles in a friendly and helpful manner
  • Ensure the hotel vehicles’ cleaniness and tidiness
  • Responsible for the vechicles’ maintenance so as to make sure the vehicles are in good function and safe to drive
  • Provide helpful information and recommendations to our guests about getting around and local events or activities
  • Assist in valet parking when not assigned any duty relating to Concierge

 

REQUIREMENTS

  • Steady and responsible driving skills with clean driving record
  • Possess valid Hong Kong driving licence Type 1 & 2, holder of driving licence Type 9 & will be an advantage
  • Familiar with traffics in Hong Kong
  • Detail-minded, courteous and good interpersonal skills
  • Good commands of conversational English and Mandarin is required
  • Driving experience of electric vehicle is preferred
  • Shift duty is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Captain / Waiter / Runner (5 day-work week)

JOB RESPONSIBILITIES

  • Assist the Assistant/Restaurant Manager to run the daily operations of the Restaurant
  • Ensure first class service and food & beverage offerings to in room guests to maximize outlet profits and guest satisfaction
  • Greets guest at the table promptly and informs them of specials and promotional menu, makes suggestions and answers questions regarding food, beverages and service
  • Takes orders from guests and relays the order to kitchen staff and bartender as appropriate
  • Keeps a discreet eye on the guests to ensure they are satisfied with the food and service, to respond to any additional requests and to determine when the course/meal has been completed
  • Proceed the billing procedure for the guests at the end of the meal
  • Sets up tables for each course according to the outlet standards
  • Assists with stocking the work stations, polishing silverware from table, return the soiled linen, restocking the clean linen and folding napkins
  • Keeps abreast of the food and beverage promotions, new menu items daily specials, and other relevant information for the outlet guests
  • Attend and contribute to all staff meetings, briefings, training sessions and any related activities

 

REQUIREMENTS

  • Hotel school graduate or equivalent, preferably with a specialization in Restaurant
  • Basic knowledge all food and beverage items offered, including ingredients, methods of preparation and proper service
  • Proficient in spoken English, Chinese and Putonghua/ other foreign language would be an advantage

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Assistant / Procurement Officer

JOB RESPONSIBILITIES

  • Responsible for evaluating suppliers, products and services, negotiating contracts, and ensuring that the approved purchases are cost-efficient and of high quality within hotel in accordance with the laid down procedures.
  • Checking of Procurement System purchase requisitions for management approval.
  • Create and input new product code for the Procurement System.
  • Generate purchase order to supplier after the purchase requisition is duly approved.
  • Update quotations to the Procurement System for F&B and non-F&B items on a weekly, bi-weekly and monthly basis.
  • Source and prepare price comparison for purchase requisition.
  • Site visit of vendors for quotation, if required.
  • Perform General Store stock take for month end process.
  • Generate daily order list of F&B items and send order to suppliers.
  • Perform daily F&B and non-F&B goods receiving procedure.
  • Establish re-order points for all inventory levels in order to meet operations needs of hotel and F&B outlets.
  • Perform established tendering procedures, if required.
  • Assist the Assistant Procurement Manager in creating inventory control procedures, to analyze procurement issues or problems and to strategize for better solutions.
  • Assist the Assistant Procurement Manager in analyzing vendors and suppliers’ contracts to ensure a provision of consistent and high quality supplies and services by various vendors/supplier.
  • Negotiate, establish and administer suppliers’ contracts independently.

 

REQUIREMENTS

  • Diploma in Materials, Purchasing Management or related discipline.
  • 2 years’ procurement experience, preferably in hotel or F&B industry.
  • Excellent negotiation and interpersonal skills.
  • Self-motivated, proactive and independent.
  • Good command in spoken and written English and Chinese.
  • Proficient in Microsoft Office (Word, Excel) and Chinese Word Processing.
  • Previous experience in Check SCM Procurement System would be an advantage.
  • Shift duty is required

 

Candidate with less experience will be considered as Assistant Procurement Officer.

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Concierge Assistant / Officer

JOB RESPONSIBILITIES

  • Ensure smooth operations of concierge service and maximize guest satisfaction.

REQUIREMENTS

  • Diploma in Hospitality Management.
  • Minimum 1 year’s relevant experience gained in hospitality industry.
  • Good command of spoken and written English, Chinese and Putonghua.
  • Pleasant and outgoing personality with good communication and interpersonal skills.
  • Independent and able to work under pressure.
  • Shift duty is required

Candidate with more experience will be considered as Concierge Officer.

Fresh graduates will also be considered.

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Front Desk Manager

JOB RESPONSIBILITIES

 

  • Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
  • Registers and rooms all arrivals according to established procedures
  • Maintains intimate knowledge of departmental standards and procedures
  • Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
  • Conducts shift briefings to ensure hotel activities and operational requirements are known to every staff member

REQUIREMENTS

 

  • Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
  • 5 years’ experience in Front Office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
  • Good sense of team work. Support team or other department whenever they need assistance.
  • Strong Leadership skills in managing teams
  • Proficient in the use of Microsoft Office and Property Management System

Candidates will less experience will be considered as Assistant Front Desk Manager

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Assistant I.T. Manager

JOB RESPONSIBILITIES

  • Responsible for coordinating, planning and leading computer-related activities in the hotel.
  • Determine IT needs and implement computer systems, networks and electronic support to fulfill the hotel’s information systems requirements.
  • Monitor and maintain integrity of IT systems, networks, data security and ensure maximum system operational efficiency. (Networking – Firewall, VPN, Admin LAN, CCTV LAN, RCU LAN, Vingcard wifi, Guest wifi and Cable LAN)
  • Deliver timely, reliable and quality IT solutions to meet different internal and external project needs.
  • Manage IT procurements and vendor performance.
  • Perform IT asset management.
  • Provide technical support, telephone and onsite helpdesk services to end users on computer hardware and software.
  • Design internal IT policies and guidelines.

REQUIREMENTS

  •  Degree / Higher Diploma holder in Computer Science, IT or related disciplines.
  • At least 4 years’ hands-on experience in IT system maintenance. With experience in hotels’ I.T. will be an advantage.
  • In-depth knowledge of networks setup & maintenance.
  • Self-motivated, responsible and with good problem solving skill.
  • Good command of written and spoken English and Chinese.

Candidate with more experience will be considered as IT Manager.

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

 

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Housekeeping Coordinator

JOB RESPONSIBILITIES

  • Ensure receiving and forwarding of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
  • Receive, record and distribute various reports
  • Receive, record and transmit guest request accurately
  • Enter accurate room status into computer daily and investigate discrepancies
  • Provide administrative support to the department
  • Attend meetings and training sessions as required
  • To be multi-skilled as a Room Attendant as well as other areas of the department
  • Adhere to the hotel and department’s standard and procedures

 

REQUIREMENTS

  • Minimum 1 year working experience in housekeeping or other related hotel operations
  • Experience in handling guest phone calls and requests
  • Good command of both written and spoken English and Chinese
  • Proficient in computer knowledge e.g. Microsoft Excel, Microsoft Word
  • Self-motivated and able to work under pressure
  • Shift duty is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Accountant

JOB RESPONSIBILITIES

  • Direct report to the Financial Controller.
  • Supervise the accounts payable, accounts receivable, accounts cashier and income audit section.
  • Ensure the accuracy of fixed assets, stocks, accounts payable, prepayment and accrual records.
  • Monitoring of the “Fixed Asset Register” and computation of monthly depreciation.
  • F&B Costing Computation.
  • Handling of Inter-company balance reconciliation.
  • Preparation of accurate financial statements and management reports to management.
  • Distribution of monthly management reports to respective Department Heads.
  • Custody of the hotel maintenance register, monthly review of all maintenance contracts to be expired and remind and follow up with respective departments on renewal matters.
  • Monthly preparation of assigned ledger accounts breakdown.
  • Yearly budget preparation.
  • Maintenance of the General Ledger and Chart of Accounts (Add/Delete/Amend Account Codes and Analysis Codes).

 

REQUIREMENTS

  • Bachelor Degree in Accounting or above.
  • Previous work experience in hotel is an advantage.
  • Good command of written and spoken English and Chinese.
  • Proficient in computer knowledge e.g. Microsoft Excel, Microsoft Word.
  • Familiar with Opera Property Management System (PMS) operations is preferred.
  • Previous experiences in Procurement and Inventory System, Fixed Asset Register System and F&B Point of Sales System are preferred.
  • Good numerical sense and ability to compile facts and figures.
  • Good organizational skills.
  • Attention to details.
  • Able to work under pressure.

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Duty Manager

JOB RESPONSIBILITIES

 

  • Report and communicate with the Front Office Manager on all pertinent matters affecting guest service and hotel operations
  • Supervise guest relations colleagues to ensure maximum guest satisfaction by providing personal recognition and prompt cordial attention to guests from arrival to departure
  • Maximize social engagement in an effort to further improve on service delivery
  • React to any  situations to ensure guests receive prompt attention and personal recognition during their stays in the hotel
  • Respond properly in any kind of emergency or safety situations
  • Respond promptly to guest needs and resolve related problems

 

REQUIREMENTS

 

  • Degree Holder in Hospitality Management or related disciplines
  • Minimum 6 years of guest services / hotel experience with 3 years in a supervisory capacity
  • Mature and with excellent problem-solving skill
  • Willing to go the extra mile and has a real passion in hospitality
  • Demonstrate high ability to interact with customers, employees and third parties that reflects highly on the hotel
  • Proficient in both written and spoken English and Chinese.  Fluency in Putonghua or other language is an advantage
  • Holder of recognized First Aid certificate

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Sales Executive / Manager

JOB RESPONSIBILITIES

  • Responsible for daily sales activities to achieve sales volume and profit targets
  • Generate and execute effective sales and marketing strategies to maximize sales margins and exposure, as well as increasing market penetration via different channels
  • Establish extensive network and maintain good relationship with clients
  • Monitor current market trends and supply competitor activity information

 

REQUIREMENTS

  • Degree or diploma holder in Hospitality Management or related discipline
  • 2 – 3 years’ experience in hotel sales industry
  • Excellent in communication and interpersonal skills
  • Good command of written and spoken English and Chinese
  • Able to work under pressure and to meet sales targets
  • Strong presentation and negotiation skills
  • Good team player

 

Candidates with more experience will be considered as Sales Manager

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now