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8 June 2023
9 June 2023
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Careers

Careers

If you have what it takes to be a world-class host, we welcome you to apply for the following position(s):

Sales Executive / Manager

JOB RESPONSIBILITIES

 

  • Responsible for daily sales activities to achieve sales volume and profit targets
  • Generate and execute effective sales and marketing strategies to maximize sales margins and exposure, as well as increasing market penetration via different channels
  • Establish extensive network and maintain good relationship with clients
  • Monitor current market trends and supply competitor activity information

 

REQUIREMENTS

 

  • Degree or diploma holder in Hospitality Management or related discipline
  • 2 – 3 years’ experience in hotel sales industry
  • Excellent in communication and interpersonal skills
  • Good command of written and spoken English and Chinese
  • Able to work under pressure and to meet sales targets
  • Strong presentation and negotiation skills
  • Good team player

 

Candidates with more experience will be considered as Sales Manager

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Sous Chef

JOB RESPONSIBILITIES

  • Assist the head chef with menu planning, recipe development, food preparation and kitchen management.
  • Ensure the food is prepared to the highest standards, and that all safety and sanitation guidelines are followed.
  • Supervise and carry out the production of all dishes according to the prescribed recipe and specifications and ensure the taste, portion size, quality and presentation of the dishes conform to the Restaurant’s standard.
  • Enact as a coach and advisor to staff and maintain excellent communication with direct reports through daily meetings and briefings. Ensure you lead by example and are a motivator for the team.
  • Manage the kitchen staff and delegate tasks as needed.
  • Mentor and coach entry-level staff to develop strong succession planning.
  • Make conversation & assert guest satisfaction to all guests during the three meal periods in the restaurant and find out their likes and dislike as well as building rapport.
  • Monitor inventory levels and place orders for supplies as needed.
  • Ensure safe working practices and cleanliness of both the team’s equipment and kitchen areas.
  • Promote a culture of sustainability, by waste reduction local sourcing, eliminate single used plastic and other related initiatives.
  • Coordinate with the Pastry and Butchery to produce mise en place in line with business levels.
  • Inspect incoming products and ensure proper storage and rotation, as well as daily inspection of dates & odd items in the refrigerators in compliance with SOP & HACCP regulation.

 

REQUIREMENTS

  • Minimum 5 years’ relevant experience in a sizeable luxury hotel or progressive restaurant and with at least 2 years in similar capacity.
  • Strong sense in business acumen and food & beverage market trends with extensive knowledge of menu development.
  • Excellent food hygiene and kitchen safety knowledge.
  • Ability to multitask and work efficiently under pressure.
  • Administration skills including procurement and inventory systems such as Compeat or CHECK SCM.
  • Willing to learn and with a positive mindset.

 

Candidates with less experience will be considered as Demi Chef

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Valet Driver

JOB RESPONSIBILITIES

  • Drive guest to and from designated destinations such as Hong Kong International Airport by our hotel vechicles
  • Assist guests and patrons of the hotel with safely parking and retrieving of their vehicles in a friendly and helpful manner
  • Ensure the hotel vehicles’ cleaniness and tidiness
  • Responsible for the vechicles’ maintenance so as to make sure the vehicles are in good function and safe to drive
  • Provide helpful information and recommendations to our guests about getting around and local events or activities
  • Assist in valet parking when not assigned any duty relating to Concierge

 

REQUIREMENTS

  • Steady and responsible driving skills with clean driving record
  • Possess valid Hong Kong driving licence Type 1 & 2, holder of driving licence Type 9 & will be an advantage
  • Familiar with traffics in Hong Kong
  • Detail-minded, courteous and good interpersonal skills
  • Good commands of conversational English and Mandarin is required
  • Driving experience of electric vehicle is preferred
  • Shift duty is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Chef de Partie / Demi Chef

JOB RESPONSIBILITIES

  • Assist the Head Chef / Senior Sous Chefs in preparing and producing all food items
  • Produce consistent menu items with high quality based on recipes
  • Carry out miscellaneous duties in the kitchen
  • Ensure overall hygiene and cleanliness of the kitchen area

REQUIREMENTS

  • With 3 years experiences in hotel kitchen operations
  • Diploma in Culinary or related fields
  • Responsible and be a good team player
  • Less experience will be considered as Demi Chef

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Concierge Supervisor

JOB RESPONSIBILITIES

 

  • Assist the Assistant / Chief Concierge to supervisor the daily operations.
  • Coordinate any guests’ needs, special requests, and inquiries to ensure superior service and value for our guests.
  • Manage day-to-day operation and administration work in the Concierge team.
  • Prepares efficient work schedule for Bell Services, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
  • Ensure all concierge staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently.
  • Maintain detailed knowledge of facilities and services of the hotel and promote them to our guests.
  • Conduct training on matters related to Concierge and familiarization but not limited to attractions, services and events around Hong Kong to front line members or as fit needed.

 

REQUIREMENTS

 

  • Minimum 3 years’ guest service / hotel experience or an equivalent combination of education and experience.
  • Enrich knowledge about Hong Kong attractions including Dining / Shopping / Culture.
  • Possess courteous and pleasant manner.
  • Helpful and with good sense of team work. Support team or other department whenever they need assistance.

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com
We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Reception Supervisor / Receptionist – F&B (5-Day Workweek)

JOB RESPONSIBILITIES

 

  • Answer phone calls, handle reservations and confirm daily bookings of the general public and hotel room guest in accordance with established standards and procedures, including both the restaurant and hotel property.
  • Allocate tables evenly and according to guest preferences with the help of the Table Management System and service floor plan to ensure smooth restaurant operation.
  • Advise the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
  • Ensure the specific requirements of the customers are met.
  • Welcome and escort guest to their assigned tables in a professional manner; answer initial questions the customers may have; and introduce the customers to their server.
  • Engage with customers to ensure they are satisfied with food and service.
  • Respond to complaints and take ownership and help to resolve them or direct them to the appropriate personnel.
  • Assist the Restaurant management team in maintaining guest records in the Table Management System and hotel OPERA system when needed.
  • Maintain a clean and tidy reception area at all times.
  • Ensure adequate menus for all meal periods and responsible for menu printing related matters.
  • Responsible for attendance at all Service Training Meetings as requested.

 

REQUIREMENTS

 

  • Five years’ relevant experience.
  • Good people and customer service skills.
  • Good command of written & spoken English and Chinese, Mandarin proficiency is an advantage.
  • With good understanding of restaurant etiquette.
  • Patient and friendly with problem solving skills.
  • Excellent phone etiquette.
  • Knowledge and experience in using booking systems.
  • Possess retentive memory to remember bookings.
  • Ability to pay attention to details.
  • Ability to stand and walk for extended periods.

 

Candidate will less experience will be considered as Receptionist

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Security Officer

JOB RESPONSIBILITIES

  • Perform hotel security daily duties includes but not limited to, access control, patrol and incident handling
  • Implement general, VIP and emergency security protocols as well as contingency plans
  • Maintain, source and provide advice on security equipment
  •  Report any abnormal activities in hotel premises
  •  Resolve/record all security issues and advise appropriate measures
  •  Ensure safety of guests and colleagues as well as preservation of hotel assets
  •  Provide excellent service to guests, colleagues and visitors

 

 REQUIREMENTS

  • Minimum 1 year hotel security and/or law enforcement experience is an advantage
  • Passionate in work, detail-oriented and forward-thinking
  • Disciplined with leadership
  • Required to work on shifts
  • Holder of valid Security Personnel Permit
  • Holder of valid First-Aid Certificate is an advantage

(5-day work week and 9 hours per shift)

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Housekeeping Supervisor / Assistant Housekeeping Supervisor

JOB RESPONSIBILITIES

  • Assist the Executive Housekeeper or Assistant Housekeeper in day-to-day housekeeping issues
  • Supervise the implementation of all housekeeping related standards and procedures
  • Conduct departmental training and perform administrative work
  • Monitor and supervise Room Attendants’ work
  • Responsible for room allocations, room inspection and prioritize arrival rooms
  • Handle hotel guest telephone request
  • Check VIP rooms where special treatment should be given
  • Offer the personalize service to the VIP guests
  • Liaise with Front Office and Engineering Department for guest and hotel requirements

 

REQUIREMENT

  • Minimum 2 years’ working experience in supervisory level in hotel housekeeping
  • With service spirit and willing to go for the extra mile
  • Detail-oriented and well organized
  • Presentable, outgoing with good interpersonal and communication skills
  • Familiar with usual hotel systems and software
  • Good command in written and spoken English and Chinese

Candidate with less experience will be considered as Assistant Housekeeping Supervisor

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Financial Controller

JOB RESPONSIBILITIES

  • Supervise the daily works of Accounts, Procurement and IT Departments and direct the financial activities of the hotel, safeguard the assets and prepare all financial reports in accordance with generally accepted accounting standards.
  • Review hotel daily revenue report.
  • Review and prepare monthly consolidated financial reports for Group Companies.
  • Review and comment on all purchase requisitions.
  • Review all payment applications before final approval by Headquarter’s Finance Department.
  • Review all contracts and agreements and provide highlights/comments to Management.
  • Fund flow management for Group Companies.
  • Preparation of yearly hotel budget.
  • Ensure company policies and procedures.
  • Coordinate the reconciliation of bank accounts, balance sheets and fixed asset accounting operation.
  • Ensure proper and timely renewal and payment of fee for licenses, permits, regulatory contracts and insurance policies.

 

REQUIREMENTS

  • Qualified Accountant or equivalent accounting professional qualifications such as HKICPA, ACCA or ASCPA, etc.
  • With minimum 5 years’ hotel working experience and familiar with hospitality industry practices.
  • Highly responsible and reliable, with exceptional communication skill.
  • Good analytical and presentation skills.
  • Proficiency in MS Office, Flex Accounting System and check SCM System.

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

 

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Senior / Room Attendant

JOB RESPONSIBILITIES

  • Make up room according to hotel standard
  • Attend guest’s request, inquires and complaints

REQUIREMENTS

  • Minimum 1 year working experience in housekeeping department
  • Have basic skill in room cleaning in hotel
  • Great team player and willing to serve people
  • Enjoy working in a dynamic, creative and home sweet home environment
  • Shift duties is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.

Apply Now
Assistant Restaurant Manager (5-Day Workweek)

JOB RESPONSIBILITIES

 

  • Assist the Restaurant Manager in directing and organizing the staff of the Restaurant to ensure first class service and food & beverage offerings to guest to maximize hotel profits and guest satisfaction.
  • Implement new restaurant policies and procedures by developing plans and instructing staff.
  • Provide direction to shift leaders and staff to achieve restaurant goals.
  • Review operations and staff consistently to identify any problems and opportunities for improvement.
  • Provide coaching and feedback to supervisors and staff and assess performance on an ongoing basis.
  • Solicit guest feedback to understand the customer needs and handle all complaints from guest and staff and report to Restaurant Manager.
  • Monitor and maintain the Micro POS System.
  • Assist in new menu implementation and conducting staff daily pre-shift meetings.
  • Monitor staff roster, day off/holiday arrangement.
  • Supervise staff appraisal and responsible for their correct and true content.
  • Conduct orientation for new hires and training classes to develop staff skills / new menu items.
  • Control and ensure expenses/purchases/requisitions are within budget limits.

 

REQUIREMENTS

 

  • Diploma holder or above in Hospitality industry or relevant disciplines.
  • Minimum 5 years’ experience in F&B with at least 2 years’ experience in similar position.
  • Proficient in both spoken and written English, Chinese and Putonghua/ other foreign language would be an advantage.
  • Conversant with MS Office applications.
  • People and customer-oriented, be a motivator, self-starter and team builder.
  • Displays initiative and creativity, commits to professional values and able to take responsibility for his/her own action.
  • Monitor and maintain the Micro POS System.
  • Assist in new menu implementation and conducting staff daily pre-shift meetings.
  • Monitor staff roster, day off/holiday arrangement.
  • Supervise staff appraisal and responsible for their correct and true content.
  • Conduct orientation for new hires and training classes to develop staff skills / new menu items.
  • Control and ensure expenses/purchases/requisitions are within budget limits.

 

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

 

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now
Senior / Front Desk Agent

JOB RESPONSIBILITIES

  • Greet all guests at all times in a friendly and helpful manner
  • Perform check in, check out and room change procedures
  • Do everything possible to ensure the guests depart the hotel with a positive impression on hotel service
  • Demonstrate a thorough knowledge of hotel information including but not limited to, room categories, room rates, packages, promotions, local events and other general product knowledge so as to fully satisfy guest’s inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

REQUIREMENTS

  • Diploma or above in Hotel Management or equivalent
  • Two-year experience in guest / customer service, or an equivalent combination of education and experience
  • Good command of written and spoken English, Chinese and/or other foreign languages would be an advantage
  • Comprehensive knowledge about tourist attractions
  • Willing to go the extra mile and has a real passion in hospitality
  • Shift duty is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

 

Apply Now
Captain / Waiter / Runner (5 day-work week)

JOB RESPONSIBILITIES

  • Assist the Assistant/Restaurant Manager to run the daily operations of the Restaurant
  • Ensure first class service and food & beverage offerings to in room guests to maximize outlet profits and guest satisfaction
  • Greets guest at the table promptly and informs them of specials and promotional menu, makes suggestions and answers questions regarding food, beverages and service
  • Takes orders from guests and relays the order to kitchen staff and bartender as appropriate
  • Keeps a discreet eye on the guests to ensure they are satisfied with the food and service, to respond to any additional requests and to determine when the course/meal has been completed
  • Proceed the billing procedure for the guests at the end of the meal
  • Sets up tables for each course according to the outlet standards
  • Assists with stocking the work stations, polishing silverware from table, return the soiled linen, restocking the clean linen and folding napkins
  • Keeps abreast of the food and beverage promotions, new menu items daily specials, and other relevant information for the outlet guests
  • Attend and contribute to all staff meetings, briefings, training sessions and any related activities

 

REQUIREMENTS

  • Hotel school graduate or equivalent, preferably with a specialization in Restaurant
  • Basic knowledge all food and beverage items offered, including ingredients, methods of preparation and proper service
  • Proficient in spoken English, Chinese and Putonghua/ other foreign language would be an advantage

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only

Apply Now