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23 May 2024
24 May 2024
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Senior / Front Desk Agent

JOB RESPONSIBILITIES

  • Greet all guests at all times in a friendly and helpful manner
  • Perform check in, check out and room change procedures
  • Do everything possible to ensure the guests depart the hotel with a positive impression on hotel service
  • Demonstrate a thorough knowledge of hotel information including but not limited to, room categories, room rates, packages, promotions, local events and other general product knowledge so as to fully satisfy guest’s inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

REQUIREMENTS

  • Diploma or above in Hotel Management or equivalent
  • Two-year experience in guest / customer service, or an equivalent combination of education and experience
  • Good command of written and spoken English, Chinese and/or other foreign languages would be an advantage
  • Comprehensive knowledge about tourist attractions
  • Willing to go the extra mile and has a real passion in hospitality
  • Shift duty is required

 

Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only