- ONE · EIGHT · ONE Experience
- ONE · EIGHT · ONE Lifestyle
- Guest Reviews
Terms & Conditions
– The rental of PlayStation 5 (PS5) and Nintendo Switch are at a supplement cost and subject to availability.
– Complimentary rental of Yoga Mat, Cross-training Resistance Band, HDMI Cable and Blu-ray DVD Player are subject to availability.
– Logitech Bluetooth Speaker – UE BOOM 3 set-up is only available in Harbour Suite.
– All guests must present valid COVID-19 negative test result documents according to the HKSAR Government directives upon check-in.
– Guests aged 16-18 years shall be accompanied by a parent or legal guardian. Any exceptions to this must be applied through the Centre of Health Protection (CHP) and a signed letter from a parent or legal guardian must be presented prior to check-in.
– Credit card prepayment for the full duration of the stay is required at the time of booking.
– Full penalty charge (whole period of package) will be forfeited and is non-refundable, non-transferrable for any cancellations.
– The credit card used at the time of booking must be presented during check-in.
– All guestrooms are strictly non-smoking.
– Rates are inclusive of 10% service charge.
– Rates are subject to availability and are not applicable to group bookings.
– The strictly necessary booking information (including booking confirmation number, name of all guests for the booking, check-in and check-out dates) will be shared with relevant Government departments for the purpose of enhancing relevant inbound prevention and control measures and to provide a better user experience for travellers.
– Booking cannot be cancelled without penalty. Cancelling your reservation or failing to arrive at the hotel on the above date will result in a charge for the entire stay per room to the credit card provided. Same policy with any amendment and no show booking.
Full prepayment is required at time of booking and it is not refundable in case of cancellation or modification. Credit card authorization code of entire stay room rental (including 10% service charge) will be obtained for guarantee purpose. The same credit card is required to present upon check-in at hotel.
One-Eight-One Hotel & Serviced Residences reserves final discretion in case of any dispute.