JOB RESPONSIBILITIES
- Managing daily beverage operations
- Designing delicious and attractive beverage menus and continuously making improvements
- Forecasting, planning, sourcing, and ordering beverage supplies. Adhering to beverage budgets and forecasting
- Building positive relationships with food and beverage vendors
- Maintaining positive customer relationships, process complaints, and responding to customer needs
- Assisting with marketing events
- Creating and enforcing restaurant polices, targets, and KPIs
- With extensive knowledge in cocktails and wines
- Responding to complaints and take ownership of situations and help to resolve them or direct them to the appropriate personnel
- Demonstrating a high grooming standard and be amiable
- Maintaining good teamwork relationship with all dining room personnel and help others as needed
- Adhere to all the various company, and departmental written standards of operations, policies and procedures, manuals, memos, oral instructions, etc.
- Responsible for attendance at all service training meetings as requested
- Maintaining good conduct and safe working habits while in all areas of the outlet and assure that others are acting safely
- Perform any other related duties as and when assigned by manager
REQUIREMENT
- 4 years’ relevant experience with 2 years in similar capacity of a high-profile venue
- Goof communication skills in both English and Cantonese
- Good people skills & customer service skills
- Understanding of restaurant etiquette
- Patient and friendly with problem solving skills
- With knowledge and experience in using procurement systems
Interested parties please send your full resume with your current and expected salary to hr@one-eight-one.com
We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.
