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6 December 2023
7 December 2023
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Duty Manager



  • Report and communicate with the Front Office Manager on all pertinent matters affecting guest service and hotel operations
  • Supervise guest relations colleagues to ensure maximum guest satisfaction by providing personal recognition and prompt cordial attention to guests from arrival to departure
  • Maximize social engagement in an effort to further improve on service delivery
  • React to any  situations to ensure guests receive prompt attention and personal recognition during their stays in the hotel
  • Respond properly in any kind of emergency or safety situations
  • Respond promptly to guest needs and resolve related problems




  • Degree Holder in Hospitality Management or related disciplines
  • Minimum 6 years of guest services / hotel experience with 3 years in a supervisory capacity
  • Mature and with excellent problem-solving skill
  • Willing to go the extra mile and has a real passion in hospitality
  • Demonstrate high ability to interact with customers, employees and third parties that reflects highly on the hotel
  • Proficient in both written and spoken English and Chinese.  Fluency in Putonghua or other language is an advantage
  • Holder of recognized First Aid certificate


Interested parties please send your full resume with your current and expected salary to

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and for recruitment purpose only.